Inclusive Design UX Case Study: Let's talk about sex and trauma-informed UX research practices

Let's talk about sex and trauma-informed UX research practices.​
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​CHAYN is a consultancy partnering with dating apps like Bumble to provide trauma services for survivors of sexual assault or abuse.
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​What I love about Chayn is that a lot of their UX researchers are survivors of trauma themselves and so they can better understand and empathize with research participants.
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​I recommend reading this blog post on how to have a trauma-informed approach to UX research- they have so many good articles on this subject!
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​The practices recommended by Chayn remind me of the approach we took for some of our student-led projects at Ideate Labs - UX Courses for Women​
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​We've worked on a project focusing on domestic violence in Peru and learned to check our own discomfort and lean into the stories that women wanted to share and tell. It's a common misconception that survivors do not want to talk about their experiences, when in fact they actually do! It is usually the researcher who feels uncomfortable hearing about these experiences. As researchers, we need to work through that discomfort.
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​We've worked on a project addressing the feeling of shame that folks practicing kink and BDSM feel when talking about their sexual preferences. Feelings like shame and pain are complex and inter-tangled with feelings like love and romance.
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​We've worked on a project addressing sexual education for teenage boys and how a lot of young men feel the pressure of hiding their emotions when catering to society's more "macho" expectations for how they should think about sex and act on it.
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​I've been following Chayn for some time and I absolutely love the services they provide, so if you think it can help you then definitely check them out at chayn.co​
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At Ideate Labs, we touch upon inclusive design and co-design by asking our cohort members to identify niche communities that they care about, and then try and solve problems with that community in mind.
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​Since most of our cohort members tend to be a part of the community they want to help, it works out well- they especially choose to focus on problems faced by women, immigrants, POC, and the LGBTQ community. In this way, they are informally practicing co-design. They are already immersed in the problems of the community they are trying to help, and can better relate to and understand the problems faced by that community.
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​Some noteworthy project topics our alumni have chosen to pursue include therapy services for immigrants, personalized medical services for women of color, financial literacy for members of the LGBTQ community, makeup and styling help for women of color, and so many more.
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​Our alumni choose to focus on underserved markets, ignored by the mainstream. And they are passionate about their work because they truly want to help and serve their community.
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Do you have a community in mind that you are a part of and that you would like to help?
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​Join our online UX course or live, online UX course starting in September to turn your dreams into a tangible, tactical project that can help you build your UX portfolio AND also help you start a small business or startup to serve your community (if you are open to entrepreneurship).

​Schedule a 20-minute 1:1 mentorship session with Samaya to see if these courses are the right options for you.
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As always, rooting for your success!
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Samaya & Khrys
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​P.S. Watch our webinar on how to pivot into UX design or UX research in 6 months and receive a $490 discount code for our online UX course.
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​P.P.S. Check out our free UX mentorship online course with 9 modules dedicated to helping you with the UX job search. We also created our premium junior UX jobs board subscription ($10 per month) to get you access to more junior UX jobs on a weekly basis. Be the first to gain access to all our jobs board updates.
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